Habitat for Humanity Greater Boston seeks a talented, enthusiastic Director of Homeowner Services to lead and grow the organization’s homeowner services efforts.  This is an important time to join Habitat’s team, as the Greater Boston area is experiencing a housing crisis and the need for affordable housing is crucial to support families in their goal of homeownership.  

About the Organization  

Habitat for Humanity Greater Boston is dedicated to building simple, affordable homes in partnership with low-moderate income families and the broader community. We believe homeownership is a vital step to breaking the cycle of poverty. Habitat for Humanity Greater Boston is an independent affiliate of Habitat for Humanity International.   

To learn more, please explore our website. www.habitatboston.org 

Job Summary 

As a member of the senior management team, the Director of Homeowner Services works in close coordination with other department heads to lead Habitat Boston’s Homeowner Services Department.   The Director of Homeowner Services will supervise the Homeowner Services department, and collaborates with other Habitat staff members, the Homeowner Services Committee, and community organizations. This position will ensure compliance with Mortgage Procedures and Regulations as it applies to Homeowner Selection and partnership period. The Director of Homeowner Services is responsible for managing the processes, staff, data, and budget for the Homeownership program. This position will have primary responsibility for the recruitment and engagement strategy functions of potential partner families. 

General Responsibilities 

• Uphold the Mission and Values of Habitat for Humanity Greater Boston. 
• Represent HFHGB in the Greater Boston area, with Habitat International and among other Habitat affiliates. 
• Create an environment where volunteers and homesteaders are productively engaged in the organization’s work. 
• Keep informed of innovation, trends and best practices. Seek to regularly initiate and implement creative practices and programs to achieve greater operational efficiency and productivity. 
• Promote an environment where safety of staff, volunteers and homeowners is the priority. 
• Demonstrate excellent communication skills, including: the ability to write and speak clearly and effectively, an aptitude for listening to others, a capacity to engage, inspire and persuade.  

Job Specific Responsibilities

• Identify the department’s needs (staffing, equipment, contractors, etc.), the resources to meet those needs, and be accountable for planning, monitoring and directing the department’s budget.  
• Hire, supervise, evaluate and foster professional development of departmental staff and volunteers.    
• Direct the Homeowner recruitment process to include marketing, screening, interviewing and approval of candidates as well as record keeping in compliance with Mortgage Procedures and Regulations and Fair Housing and Privacy laws. 
• Conduct information sessions to provide communities with an opportunity to learn more about Habitat’s mission and homeownership program.  
• Lead all aspects of the mortgage closing process in partnership with the Homeowner Relations Manager.   
• Complete annual state and federal training to maintain Loan Originator certification and uphold HFHGB’s good standing with Habitat International. 
• Direct the homeowner preparedness program for pre- and post-closing.  
• Provide support to the Homeowner Selection Committee of the Board of Directors and other departments as needed. 
• Design and manage a process to survey Habitat homeowners on a systematic basis; manage the collection of data for use by the Development and External Relations departments.  
• Collaborate often with other departments for various initiatives and projects including fundraising efforts, requests for proposals, campaigns, Homesteader appearances, groundbreaking ceremonies, etc. 
• Ability to manage homeowner dilemmas and condo association disputes on an as needed basis.   

Qualifications

• Bachelor’s Degree or equivalent required. Masters in a related field a plus. 
• Management experience required. 
• Experience working in the social service non-profit arena preferred; alternatively, experience in training or education is acceptable. 
• Experience working with English as Second Language clients desired. 
• Multi-lingual with proficiency in Arabic, French, Haitian Creole and/or Spanish a plus. 
• Experienced certified housing counselor or working knowledge of fair housing processes and regulations preferred. 
• Strong interpersonal skills required. Ability to work with a diverse group of staff, volunteers and prospective and current homeowners. 
• Computer literacy and working knowledge of office software applications and programs, particularly MS Outlook, OneDrive, SharePoint, Word, Excel. 
• Exhibit an overall passion to serve and empower others. 
• Must be willing and able to work occasional evenings and weekends as needed. 

Compensation

Salary commensurate with experience in the range $75,000-$85,000.  Benefits include paid sick and personal time, generous vacation and holidays.  Competitive employer-paid health, life, and disability insurance.   

Schedule 

The schedule will be Monday-Friday, with the potential of working remotely up to two days per week.  Must be open to working occasional evenings and weekends.  Habitat Greater Boston reserves the right to change workplace policy at any time. 

To Apply 

Send your resume and a cover letter explaining why you’re interested in the position and how your experience could benefit Habitat Greater Boston. Materials should be emailed to hiring@habitatboston.org. Please put your full name and “Director of Homeowner Services” in the subject line. Only applications with both a cover letter and resume will be considered.  

Habitat for Humanity Greater Boston is an equal opportunity employer.  Habitat for Humanity Greater Boston is committed to creating a diverse workplace environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, age, veteran status or any other status or characteristic protected by law. 

Full-time, non-exempt

Habitat for Humanity Greater Boston is seeking a diverse pool of applicants for a full-time position of Construction Site Supervisor.

Schedule (days/times): Tuesday-Saturday, 7:30 AM – 3:30 PM, occasional overtime

Compensation:  Competitive wage based on experience.  Paid vacation and holidays.  Employer-paid or contributed health, life and disability insurance.

Habitat for Humanity Greater Boston has an immediate opportunity for a mission-driven individual with broad construction experience to work on Habitat construction sites in the Greater Boston area.  Reporting to the Director of Construction, this position is responsible and accountable for planning and execution of all building activities, and training and management of skilled or unskilled volunteers on a daily basis at one of our construction sites.

Primary Responsibilities

• Plan and execute building activities for skilled and unskilled volunteers
• Work with the Director of Construction to create and maintain the project schedule
• Communicate with Director of Construction to plan volunteer days, order construction   materials and equipment, coordinate required building inspections, and schedule subcontractors
• Manage subcontractors on site
• Maintain safe and orderly job site and job site activities
• Train and supervise site assistants, interns, and volunteers in residential construction tasks
• Maintain quality control and safety of all construction practices
• Document records of site activities, personnel, and expenses as required
• Attend safety trainings as required
• Commitment to Habitat for Humanity Greater Boston’s mission of building simple, decent, affordable houses for purchase by low income families
• Commitment to working with an organization that emphasizes diversity, equity and inclusion

Education/Experience/Knowledge/Skills

Required:

• Broad knowledge of residential construction from framing to finish work
• Experience training inexperienced staff or volunteers in construction tasks
• Three years on-site residential construction experience
• Ability to read residential blueprints and build to design specifications
• General knowledge of applicable building codes
• Experience with Microsoft and Google Suite of products

Preferred:

• Ability to simplify and teach construction methods
• Ability to manage large groups of unskilled volunteers
• Habitat for Humanity or other nonprofit experience
• Previous volunteer management experience

Physical requirements:

• Ability to be on one’s feet for extended periods of time, often on rough and uneven terrain
• Ability to lift at least 50 lbs. on a regular basis
• Ability to work on ladders and heights of up to two-stories
• Ability to work in varying weather conditions

Construction Site Environment

Construction sites are active construction sites with uneven terrain. This position will work both indoors and outdoors during all types of weather. Construction tools will be provided.

To Apply

Please send a resume and cover letter with the subject line: Construction Site Supervisor to construction@habitatboston.org

Habitat for Humanity Greater Boston is an Equal Employment Opportunity employer and actively seeks a diverse pool of candidates for each position.

Habitat for Humanity Greater Boston is committed to creating a diverse workplace environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, or veteran status.

Full-time, non-exempt

Habitat for Humanity Greater Boston is seeking a diverse pool of applicants for a full-time position of Carpenter and Assistant Site Supervisor.

Schedule (days/times): Tuesday-Saturday, 7:30 AM – 3:30 PM, occasional overtime

Compensation:  Competitive wage based on experience.  Paid vacation and holidays.  Employer-paid or contributed health, life and disability insurance.

Habitat for Humanity Greater Boston has an immediate opportunity for a mission-driven individual with broad construction experience to work on Habitat construction sites in the Greater Boston area.  Reporting to the Director of Construction, this position is responsible for assisting in the planning and execution of building activities on a daily basis at one of our construction sites. Additionally, as carpenter, this position directly and independently performs various building tasks with a level of experience as needed and to keep projects on schedule.

Primary Responsibilities

Carpenter:

• Perform general construction tasks independently
• Layout foundations, walls and mechanical systems as needed and per blueprints

Assistant Site Supervisor:

• Assist with hands-on construction tasks including, but not limited to, demolition, site prep, framing, insulation, drywall, flooring, roofing, finish carpentry and landscaping. Projects may include new and rehab homes
• Use volunteer management techniques to facilitate positive experiences for volunteers
• Maintain site safety through modeling of safety practices and guidelines, volunteer education, and site monitoring.
• Attend safety trainings as required
• Commitment to Habitat for Humanity Greater Boston’s mission of building simple, decent, affordable houses for purchase by low income families
• Commitment to working with an organization that emphasizes diversity, equity and inclusion

Education/Experience/Knowledge/Skills

Required:

• Strong verbal communication skills
• Ability to work with a diverse group of people
• One year on-site residential construction experience
• Experience with Microsoft and Google Suite of products

Preferred:

• Knowledge of – and willingness to promote – the mission and activities of Habitat for Humanity
• Ability to read residential blueprints and build to design specifications
• General knowledge of applicable building codes
• Experience working with volunteers or teaching/group facilitation experience

Physical requirements:

• Ability to be on one’s feet for extended periods of time, often on rough and uneven terrain
• Ability to lift at least 50 lbs. on a regular basis
• Ability to work on ladders and heights of up to two-stories
• Ability to work in varying weather conditions

Construction Site Environment:

Construction sites are active construction sites with uneven terrain. This position will work both indoors and outdoors during all types of weather. Construction tools will be provided.

To Apply

Please send a resume and cover letter with the subject line: Carpenter/Assistant Site Supervisor to construction@habitatboston.org

Habitat for Humanity Greater Boston is an Equal Employment Opportunity employer and actively seeks a diverse pool of candidates for each position.

Habitat for Humanity Greater Boston is committed to creating a diverse workplace environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, or veteran status.